Speak to a TBHG Health Professional via Video Call.

To find out more about Video Call, click on the I’D LIKE TO SPEAK WITH A RECEPTIONIST button and follow the steps to connect with one of our friendly Customer Carers.

We’ll ask you a few questions and then arrange a time for one of our Health Professionals to call and discuss your needs and arrange the best time for your video call.

What You Need:

It’s also a good idea to ensure that you are in a private place with minimal distractions and that you have what you need for the consultation nearby like a notebook, pen and a drink.

Consider this to be the same as a normal appointment so make sure you are well presented and prepared for the session.

A Device with Chrome or Firefox Browser

PC, laptop, tablet or mobile phone that has a Google Chrome or Firefox browser. If you are planning on using an iOS device (iPhone or iPad) for your video call session, please make sure it is updated and is running Safari 12. If not, you will need to download the Coviu app from the Apple App store.

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A Good Internet Connection

The internet bandwidth should be a minimum of about 300Kbps (0.3 Mbps). Test your bandwidth.

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Notebook & Pen

Have what you need for the consultation nearby like a notebook, pen and a drink.

Microphone & Camera

A working microphone and camera is essential for the call.

Headphones

A headset or headphones can be helpful.

Minimal Distractions

It’s a good idea to ensure that you are in a private place with minimal distractions.